Customer support available to game developers and gamers 24/7, including all holidays.
Xsolla customer support specialists assist players to resolve all in-game purchase related issues through live chat, Facebook messenger, email, or by phone.
Xsolla guarantees a maximum average ticket processing time of 90 minutes.
Our centers are located in several time zones and are accessible via local toll-free phone lines, allowing the process of user and partner requests to be as quick and efficient as possible.
The ticket history is updated in real-time for quality control purposes. Our partners have easy access to everything.